Frequently Asked Questions
Does the steam cleaner remove strong odors?
Yes, high‑temperature steam helps neutralize smells from fabrics, cars, and furniture without chemicals.
Will it work on very old or stubborn dirt?
For heavy buildup, steam loosens the grime so it can be wiped away — sometimes a second pass helps.
Is it safe to use around kids and pets?
Absolutely. It cleans using only water, with no chemicals or residues left behind.
How often do I need to descale the device?
It depends on your water hardness, but most users descale every 2–4 weeks for best performance.
What if the device stops heating or producing steam?
Most issues are caused by mineral buildup or an incomplete heat cycle — our support team helps resolve this quickly.